Our use of resources
We became carbon neutral by improving energy efficiency, increasing our use of low-carbon and zero-carbon energy sources and finally by offsetting.
Our customers and us
82% of our customers rated their satisfaction as good or excellent, an improvement from 73% in 2007.
Our communities and us
We invested £718,000 in good causes through cash contributions, employee time and gifts in kind.
Us and our suppliers
Our managing agents achieved six Gold and two Silver Service Charge Audit Awards, exceeding the Service Charge Code.
Teesside Shopping Park
British Land 2009. All Rights Reserved.
For our full Corporate Responsibility Report: britishland.com/crReport/2009