Our customers and us
By improving energy efficiency, reducing water use and cutting waste to landfill we reduce our costs and those of our occupiers, as well as conserving precious natural resources.
Recycling facility at Meadowhall Shopping Centre
- Top quartile
- We were recognised in the top quartile of the RealService Index of customer service.
- 98% Lease Code
- 98% of our customers independently surveyed considered that we complied with the Lease Code.
- 94% Service Charge Code
- 94% of our customers independently surveyed stated that we complied with the Service Charge Code.
British Land 2009. All Rights Reserved.
For our full Corporate Responsibility Report: britishland.com/crReport/2009