Head Office staff
All of our personnel have their training needs reviewed through our appraisal process, with further support available.
Our appraisal process, which includes our new 360˚ feedback process, helps our staff and managers to focus on specific training needs. This year, we recorded 672 hours of training and development, including training in IT packages, financial modelling and presentation skills. We are improving how we gather and record training data. To deliver our strategy we need to attract and retain appropriately skilled and experienced professionals. Next year, we will carry out a survey to measure staff satisfaction.
Staff from different areas of the business formed a new group to make our Head Office ‘greener’.
This group helped us to reduce electricity use in our own offices per person by 11% and to recycle 70% of waste. They sent a survey to all staff to identify priorities, before raising environmental awareness by communicating with staff through emails, posters and campaigns. One of the members of the group, Scott Jackson, cut his own home energy use by 33% after installing an energy monitor, and is now encouraging others to take this step, with British Land funding the monitors.
At Netley Primary School our volunteers transformed an outdoor area
At Waterlow Park
our volunteers donned pond waders to clear weeds- 158
STAFF at our Head Office, managing over 2,500 suppliers for us and our occupiers. - AWARDS We recognised our staff and other stakeholders for their efforts and achievements at our annual awards ceremony.
- 15% of staff work flexibly, up from 9% last year.
- 9% staff turnover, reduced from 18% last year.
- PROMPT We signed up to the Government’s new Prompt Payment Code.
At Netley Primary School
Our staff volunteers continued to support teachers and children.
Initiatives at Netley Primary School, near to our Regent’s Place estate, include ongoing reading support, annual volunteering days and a series of creative projects. In October, a team of volunteers painted benches, plant containers and a play train in an array of bright colours. They also decorated a stairwell with numbers to provide children with a fun way to practice counting.
Volunteers providing reading support since 2005
Trip to our Head Office for young reading partners
“On the painting day one of the children didn’t want to go home because he liked the playground so much!”
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At Waterlow Park
Our volunteers worked in the conservation area in this public park in Camden.
They chopped back undergrowth, collected leaves and built log habitats, as well as donning waders to clear pond weeds. Every year we offer all staff up to two workdays each for volunteering, with projects including long-term reading support and mentoring programmes, as well as annual community-based team challenge events like the day at Waterlow Park.
27% of our Head Office staff participated in volunteering projects
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“Nature conservation volunteering is a chance to learn new skills, enhance and create habitats for wildlife, promote health and well-being, and help biodiversity. The site will directly benefit as a result of tasks carried out by volunteer groups to conserve and enhance this wild area.”
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