Our People

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Portugal

We want to be the partner of choice for our retailers, and for them to feel that we are close to them. Our managing agents are there to meet the needs of our retailers. We welcome your feedback and invite you to contact us where we can be of assistance.

Santiago Neira CanalejoSantiago Neira Canalejo

Asset Manager

phone+34 91 5648622

Santiago joined British Land European Fund Management in January 2007, with responsibility for our portfolio in Portugal. He currently manages five Portuguese assets for us. He was also involved in our acquisition of Santarém in 2008 and Lima in 2007. Previously, Santiago worked as Leasing Project Manager with Riofisa SA, and in the management and leasing team at Cushman and Wakefield on projects such as Plenilunio in Madrid in 2006.

Manuel
  • Manuel Puig
  • Jones Lang LaSalle Managing Agent
  • +351 (21) 3583222
  • Email me
Joao
  • Joao Correira de Sampaio
  • Sonae Sierra
    Managing Agent
  • +351 (21) 751 5000/25
  • Email me

Managing our properties

Regular communication

We are working hard to improve our responsiveness to retailers’ requests, giving responses as quickly as possible so that they can focus on trading as successfully as possible.

We will also continue working to improve and consolidate the relationships between our managing agents and retailers. Regular meetings between agents and retailers will improve understanding of retailers’ changing needs and concerns, identify potential marketing synergies and provide us with a retailers’ perspective on the market. These meetings will be followed by appropriate action plans, with more frequent meetings for retailers who have particular concerns.

Service charge costs

In the challenging economic climate, we are working particularly hard to control service charge costs per square metre wherever feasible, helping occupiers to improve their profit and loss accounts.

Marketing

We have instructed our managing agents to provide retailers with detailed information about annual budgets and to consult with them on marketing strategies, to get feedback and identify potential synergies. At those properties where additional marketing effort is required this year, British Land will contribute to support the marketing strategies.