Birstall shopping park

Office

RealService LogoRealService carried out over 30 telephone interviews with Property Directors, senior members of facilities management teams and personnel responsible for service charges and sustainability. Interviews were conducted during January and February 2009, with each interview lasting between 30 and 40 minutes. Quantitative and qualitative feedback was gathered.

Retailers who provided feedback:

  • Alexon Group
  • allied carpets
  • arcadia group
  • asda
  • boot
  • brantano
  • carpet right
  • clarks
  • comet
  • costa
  • debenhams
  • dsg
  • game
  • h&m
  • home retail group
  • jd sports
  • jjb sports
  • kingsisher
  • m&s
  • matalan
  • morrisions
  • new look
  • next
  • river island
  • starbucks
  • tesco
  • thorntons
  • vodafone
  • whsmith
  • zara